Frequently Asked Questions About Carpet Cleaning
Some folks like the anonymity of the internet. They can learn and make decisions before having to share addresses and phone numbers and such, so I thought some information on the Web might help our more private client prospects.
How do you clean carpets?
We offer several twenty-first century options for carpet cleaning. But this question is mainly about trust, because few people really want to know about the differences between olefin, nylon and wool fibers and they rarely want us to get bogged down in the details about the advantages of our equipment and cleaning solution choices.
We have been in business for over 8 years. Our employees are carefully screened, trained to master skills, and closely managed. Our insurance, through State Farm Insurance, is kept current and includes adequate coverage for all commercial and residential properties. This includes means workers compensation, liability and bonding.
So, how do you clean carpets?
So, that being settled, here is some information for those who really are curious about how we clean carpets. We take into consideration many variable when we design a cleaning recipe specific to your carpet. We consider: fiber type, soil load, soil type, physical wear and the specifics of spots and stains. Then we pick from a wide range of professional cleaning equipment including HOS Orbot, Steamin’ Demon high flow extractors, and Brush n’ Clean Systems. Then we design a very specific solution to your carpet cleaning challenges. Over many years we have found this combination of tools provides the customer with the best possible results in most every situation.
What is included in your price?
This one is easy. Have a look at our Service Package descriptions. For commercial carpet cleaning, give us a call. We specialize in use-based care plans for commercial properties.
What is your price?
This question usually means, “Is it worth it?” It’s a value question. Yes it is! And your value loaded Service Packages start at just $0.34 per square foot. Again, have a look at our Service Packages descriptions and pick the one that works best for you.
What is your availability?
Over 72% of our carpet cleaning customers are repeat customers, and they have their carpets cleaned at least once per year. All of our customers know to call well in advance of their desired services date. That being said, we can meet many last minute needs depending on the size of the job.
Do you guarantee your work?
“If you are not completely satisfied with every aspect of your experience with us and we can’t make it right you owe us nothing.”
If you have other questions, just give us a call. We look forward to working with you.
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